In terms of the public offer (hereinafter “the Agreement”) ARMAX.TRADE. (hereinafter referred to as the “Company”), on the one hand, and the person completing the registration form for the opening ( “Customer” hereinafter) personal trading account in the Company On the other hand, collectively referred to as the “parties”, have concluded:
1. General Provisions
This Customer Agreement and its Annexes, as well as the information shown on the official website of the Company, determined by the Terms of Service to the Client in respect of trading and non-trading operations on the international foreign exchange market (FOREX) and contracts for difference (CFDs), including related activities as well as the rights and obligations of the Parties arising in connection with the order of execution and data services.
Company Services under this Agreement are:
a. organization and provision of access to trading platforms (namely, software that allows you to make electronic transmission of data to the client company with a personal stationary, portable computer or other device connected to a modem or other device with an authorized data network assigned by the Company), tools of technical analysis and service suppliers of any third party information in order to make transactions in the financial markets;
b. providing access to any interactive programs or services offered by the Company, in order to: communicate with the Company or an authorized third-party supplier of services, as well as to obtain information, quotes from the Company or an authorized third-party service provider.
1.3. Customer Acceptance of this Agreement is its careful reading, understanding and acceptance of all the terms of this Agreement.
1.4. Customer agrees that the Company may unilaterally change, add, rename, or leave unchanged the services rendered in accordance with this Agreement, the Customer notice in the manner and within the time limits specified in this Agreement. Changes, additions, rename the service will take effect immediately from the date of notification to the Client in the manner prescribed in Section 3 of this Agreement.
1.5. Client confirms that this Agreement applies to the services that can be changed, added or renamed in the future, in addition to the services that are provided to the Customer at the time of registration and opening a trading account.
1.6. All financial instruments, operations that are performed by the Client in accordance with the terms of this Agreement, are calculated. The physical delivery of currency or the underlying asset (the asset underlying the contract) does not occur in the performance of the contract.
1.7. With respect to Customer trading company carries only the performance, without providing asset management or giving recommendations. Information or research materials published on the official website of the Company or services (services) provided by the Customer in any other way, including through the copy services transactions are not recommendations in relation to any possible commercial solutions. Customer is responsible for all commercial operations of their trading account and for their investment decisions.
2. The procedure for opening a trading account
2.1. To open a trading account in the Company’s customer will need to register on the official website of the Company – to fill in the registration form for opening a trading account and take (accept) this Agreement.
2.2. With the passage of the registration process The client can choose from several types offered by the Company trades. The specific conditions and characteristics of the provision of services offered by each of the types of accounts available on the official website of the Company and are an integral part of this Agreement.
2.3. The person completing the registration form for opening a personal trading account, the Company believes that an individual – whose details have been specified in the registration form. The Company is not responsible for inaccuracy and / or invalidity of the information provided by the Customer when opening a trading account. Customer is responsible for the accuracy and validity of information provided by the Company, as well as for any consequences caused by their unreliability and / or invalidity.
2.4. After filling out the registration form, a confirmation of registration of the Client data and acceptance of this Agreement, the Client opens a trading account, as well as generated and provided access codes (login and password) to the dashboard and client terminal. The access codes (login and password) used to identify the Customer when making trading operations and manage trading account and located it means. Login singly assigned and can not be changed later. The password can be changed at any time at the request of either Party. Change the password by the Client can be done by yourself at any time, and does not require notice to the Company. When you change the password on the initiative of the Company to the Client is sent a notification to the email address specified by the Client as a contact.
2.5. The opening of the trading account of the Client and its management is carried out in US dollars or Euros for customer choice. The opening of accounts may also be made in other currencies, the list of which the Customer can update the official website of the Company and the Customer Service and Support.
2.6. To identify the Customer when making trading operations on the account with your phone and receive information on the status of the trading account with your phone uses the phone password (code word), tells the client when filling out the registration form for opening a trading account.
2.7. To confirm the withdrawal of funds from the trading account, the client generates an SMS message (dynamic password) and sent to the address used for registration Client phone number. All requests for withdrawal of funds from the trading account, not confirmed by the dynamic password or code word, are automatically rejected.
2.8. The customer assumes full responsibility for the preservation of confidentiality regarding the data to access their trading account, as well as for all advanced trading and non-trading operations on account of a person duly authorized by the trading platform on the official website or a company server with data for access to the trading account of the Client. All messages, requests and orders sent to the Company by a person duly authorized by the trading platform on the official website of the Company or the server using the data for access to the trading account of the Client, considered to be sent directly by the Client.
2.9. With the loss of the password by the Client, the Company shall have the right to change the existing password at the request of the Client. In this case the Client is identified by all means available to the Company.
3. Exchange of information
3.1. Company working hours: round the clock to 00:00 Monday to Friday 24:00 EET (Eastern European Time: GMT + 2 in winter, GMT + 3 in summer).
3.2. Non-working time for the Company: from 00:00 Saturday until 24:00 Sunday EET (Eastern European Time: GMT + 2 in winter, GMT + 3 in summer). In addition, the Company recognized a non-working time, days of international holidays, entailing the closure of the financial markets and trading halt on financial instruments presented on the trading platform. Also in the event of a change of liquidity providers, the Company has the right to make appropriate adjustments in the calendar of trading instruments.
3.3. The Company may use for communication with the Client: a. e-mail; b. internal mail trading platform; c. facsimile; d. phone; e. postage; f. announcement on the Company’s official website.
3.4. The company will use to communicate with the Client only Client details specified them when you open a trading account or changed after it in a proper manner. Correspondence and information aimed at the Company specified by the Client details, be deemed to have properly and the Customer is not entitled to rely on its invalidity or change, if the Company has not been notified to them in advance and contact information is changed as appropriate.
3.5. Any correspondence and information (. Documents, announcements, notifications, confirmations, requests, reports, messages, etc.) are deemed received:
a. one hour after sending his e-mail address (e-mail);
b. Immediately after sending by internal mail trading platform;
c. Immediately after sending by fax;
d. after the completion of a telephone conversation;
e. 7 calendar days after posting;
f. immediately after the placement of ads on the official website of the Company.
3.6. Correspondence and information aimed at the Company specified by the Client details, namely on e-mail client; the fax; mailing address; through the internal mail trading platform; or placing information on the official website of the Company, are proper written notice.
3.7. Customer agrees that the Company shall have the right messages not received by the Client by internal mail client terminal, after three calendar days from the date of sending the message.
3.8. Customer agrees that the Company may keep a record of verbal and telephone negotiations with the Client. These records are the property of the Company and may serve as a proof given to the customer requests and orders, as well as other evidence of interaction between the Client and the Company, including to improve the quality of customer service.
4. The rights and obligations of the parties
4.1. The client has the right to:
a. Communicate with the Company or an authorized third party service provider and obtain their quotes and information for making deals in the financial markets.
b. To trade the financial markets using trading platforms (software) provided by the Company.
c. Request and receive from the Company any information regarding the current status of the trading account upon request, subject to the availability of technical capabilities for communicating the Company and the Client.
d. At any time in its sole discretion to dispose of surplus funds on the trading account (net credit), but no more than the balance amount.
e. Giving instructions Company (requests and orders) on making trading operations on the financial markets solely by the client terminal or by phone.
4.2. Customer warrants that:
a. He has the necessary legal capacity and capacity to act in its entirety.
b. He reached the age of majority
c. It has the necessary authority to enter into this Agreement, give orders and instructions, and perform its obligations under this Agreement.
d. The conclusion of this Agreement by the Client and making trading and non-trading operations and other activities in accordance with this Agreement shall not violate any law, ordinance, charter, rules and regulations applicable to the Client or in the jurisdiction of residence of the customer. In case of violation by the Client of this paragraph of the Agreement, the Company shall not be for the Customer’s action and incurred in connection with the consequences of any responsibility.
e. All information provided by the Customer in accordance with this Agreement is true, accurate and complete in all aspects.
f. It fully accepts the obligations and the responsibility for any consequences that may occur as a result of his actions in accordance with this Agreement.
g. He will be the only authorized user of the Services for the trading account of the Company, will be fully responsible for maintaining the confidentiality and use of access codes.
h. He will not use two or more interrelated accounts of the Company, including those listed on the various persons to open opposing transactions on the same trading tools.
i. The legal origin, legal ownership and right to use the funds transferred to them on your trading account with the Company.
4.3. The client is obliged:
a. To observe conditions and fulfill the obligations specified in this Agreement, its annexes and information posted on the official website of the Company and specified in this Agreement and its annexes.
b. Paying Services Company in a timely manner and in full.
c. Provide the Company’s actual identification information and data and immediately report any changes in them. All the implications of failure to notify the Company of changes of identity and information borne by the customer.
d. Refrain from disclosing to third parties any access codes or other information used to identify the Customer when making trading operations and manage trading account and located it means.
e. In case of a negative balance in the account at the request of the company, to make their own money to bring the account balance to zero within 10 calendar days.
4.4. The company has the right to:
a. Require from the Customer the proper execution of this Agreement.
b. Require from the Customer data and information necessary and sufficient for the proper identification of the Customer when opening a trading account in the commission of the Customer trading and non-trading operations.
c. In case of improper execution by the Client of this Agreement to terminate this Agreement unilaterally and to terminate Customer’s access to the services provided under this Agreement.
d. In order to prevent fraud, money laundering and other conflict situations the Company may at any time require the Customer to confirm his identity. Confirmation of Client identity done in the manner prescribed in Section 6 of this Agreement.
4.5. The company guarantees:
a. What data and information provided by the Customer when opening a trading account and further relations with the Company, they are confidential and will not be provided by the Company to third parties. The only exceptions are the requirements of the competent authorities at the relevant decision of the court of international jurisdiction.
b. Provide the Client with any information regarding the current status of the trading account within 24 hours after receipt of the request.
4.6. Company must:
a. Open the first trading account of the Client after passing registration on the official website of the Company – fill in the registration form for opening a trading account, the Client’s confirmation of registration data and the acceptance of this Agreement.
b. Enables clients to perform trading and non-trading operations on the financial markets under the conditions and in the manner contemplated by this Agreement.
c. Qualitatively to provide services in accordance with the terms of this Agreement.
d. Timely and properly fulfill all the obligations imposed on it by this Agreement.
e. Take all necessary measures to preserve the confidentiality of information received from the Client.
5. Non-commercial operations
5.1. In order to enable the implementation of trade operations Customer shall replenish his trading account by transferring its own funds to the accounts of the Company’s bank account specified in the Dashboard. Recharge is also permitted by any other means specified on the official website of the Company and available in the Client Dashboard.
5.2. Customer acknowledges and agrees that the Company will not pay interest on funds deposited in his trading account, if it is not provided additional shares or services for which information is presented on the Company’s website.
5.3. Removal of free funds from the trading account (net of credit and no more total assets) may be carried out by the Customer at any time at its discretion, except as otherwise provided in this Agreement and its annexes. As a general rule, withdrawals from the account should be made in the same way that produces its completion, and the same bank account or e-payment system, from which the replenishment.
5.4. funding your account and withdrawing funds from the account of the operation Operations can be made in US dollars, euros, and other currencies, the list of which the Client may specify in the dashboard, and Customer Service and Support.
5.5. When replenishing trading account in a currency other than the currency of the trading account, made the conversion of funds received to the account currency at the Company’s rate. Information about the conversion rate of the Company is available on the official website of the Company and a Customer Support.
5.6. Conditions and procedure for the transfer of funds.
5.6.1. When you replenish the trading account of the sender means data must be fully consistent with the data of the Client, specified when opening an account. Third party payments are not accepted. In case of revealing the fact of the Company by a third party merchant account replenishment The company has the right to cancel the transactions made on customer accounts, to stop completely or partially the Client access to the services of the Company, is forced to return the money to the sender’s details, keep a fee for chargebacks on these translations.
5.6.2. Cash can be displayed on the same account and in the same way it was received. When funds are withdrawn, recipient data must exactly match the customer data in the database of the company.
5.6.3. If the completion of the trading account was made the way it is impossible to carry out the withdrawal of funds, such as POS terminals, etc., then the funds can be withdrawn by bank transfer to a bank account opened in the name of the Client, or at the discretion of the Company individually.
5.7. Transfer of funds to the trading account of the Client made by the Company within one business day of receipt of funds to the accounts of the Company or from the date of receipt of the order for transfer of funds between accounts within the Company.
5.8. The client can transfer money from your trading account to another belonging to his trading account in the Company. The Company reserves the right in its sole discretion to prohibit the transfer of funds between customer accounts.
5.9. If the trading accounts between which the internal transfer, are conducted in different currencies, the conversion means at a transfer is made at the exchange rate conversion of the Company, information about the current value of which is available on the Company’s official website and customer support.
5.10. Withdrawal of funds from the trading account, which has open positions can be carried out exclusively within the available funds on the account (net credit), but not more than the amount of the account balance at the time of disposition. If the amount withdrawn by the Client (including commissions, fees and other costs) exceeds the specified size, the Company reserves the right to refuse such an order.
5.11. The company has the right to fully or partially reject the withdrawal of funds to the Client, if he has open positions for instruments whose trading session at the time of treatment Instruction to withdraw funds from the trading accounts are closed, until the opening of trading sessions data.
5.12. All requests for withdrawal of funds from the account must be confirmed by a dynamic password, send SMS message to the phone number of the customer specified during registration or code word. Not proven dynamic password or code word applications are automatically rejected.
5.13. All requests for withdrawal of funds from the Client’s trading account are executed by the Company as soon as possible.
5.14. All fees and commissions associated with transfers of funds and settlement of the parties shall be paid by the Client.
5.15. Customer agrees that in the event of failures in the software may be a delay in the crediting of funds in his trading account. The Company may be made manually crediting of funds to the trading account of the Client in case of detection of any failure of software, which led to the delay in the automatic enrollment of funds provided by the Client to inform them of this delay Support Services customers.
5.16. The customer transfers funds to the trading account to replenish or to maintain an open position on your own. The company does not send the Client demands for maintaining the necessary margin level.
5.17. The Company reserves the right to impose restrictions on minimum and maximum amount of enrollment and cancellation of funds, differentiated depending on the method of crediting / debiting.
5.18. In all cases where, in accordance with the terms of this Agreement, the Company is entitled to receive commissions or other remuneration from the Client for the services rendered, as well as the Client shall indemnify any costs incurred by the Company, corresponding to the amount held by the Company with the Client’s trading account without further authorization order.
5.19. The company is not obliged to disclose or provide the Customer with information about the commission or other remuneration, as well as the costs derived from the Company’s non-trading or trading Client.
5.20. The company has the right to cancel the credit funds from the Customer’s account (irremovable bonuses etc.) in full, if within one (1) month has not committed any transaction and the terms of the action, the competition or the service provided by the company, was not provided otherwise.
6. Policy to counter money laundering and proof of a customer’s identity.
6.1. Under the legalization (laundering) of proceeds in this Agreement refers to an action aimed at the transformation of money and other assets obtained through illegal activity (terrorism, drug trafficking, illegal arms trafficking, corruption, human trafficking, etc..) Into money or investments whose origin It looks legitimate.
6.2. With the aim of counteracting the legalization (laundering) of proceeds The Company reserves the right to apply internal controls and programs for its implementation, as well as to assist international organizations in the fight against the financing of terrorism.
6.2.1. Company documents and verifies identification data of the Client, as well as guides and monitors the detailed reports of all transactions made by the Client.
6.2.2. Company established monitoring of customer transactions having the characteristics of crimes aimed at the legalization of funds and operations are carried out on non-standard conditions.
6.2.3. The company does not accept cash as a deposit and does not pay cash under any circumstances.
6.2.4. The Company may refuse to process a transaction at any stage, in the case of sufficient grounds to believe that the operation is in any way connected with illegal activities.
6.3. Customer acknowledges that the identification information and the information referred to it when opening a trading account may be used by the Company under the anti-money laundering.
6.4. Under international law, the Company is not obliged to inform the Client that his suspicious activities notified the appropriate authorities.
6.5. Customer agrees that in the event that the Company has reason to believe that through the trading account is carried out money laundering or the account holder conceals or reports false identification information and data, as well as, if there is reason to believe that the operations on the trading account Client carried out in violation of this Agreement, the Company reserves the right to suspend all operations on the client’s trading account to carry out the necessary checks (check the registration data to identify customers, check the history of operations and movements of funds, etc.) to determine the full circumstances.
6.6. In order to fulfill the recommendations on anti-money laundering, check the client’s account and conducting any non-commercial or commercial operations, the Company may require that the Customer has submitted two documents proving his identity and place of registration. In addition, the Company is entitled to request from the Client:
– Apostilled copy of ID (identity document);
– Apostilled copy of any document proving the identity of the second;
– Contact details of the notary certifying documents;
– Other necessary documents.
These documents are available in the form of an electronic copy or a copy certified by a notary at the discretion of the Company.
6.7. When submitting documents in languages other than the language used at the Company’s website, they must be translated into the appropriate languages official translator. The translation must be printed and signed by the translator and provided the Company with a copy of the original document.
6.8. The documents requested by the Company to confirm the identity of the customer must be provided by the Client to the Company within fifteen working days of receipt of the request.
6.9. Until receipt by the Company of the documents requested to confirm the identity of the Client, the Company shall be entitled to suspend the fulfillment of non-commercial operations on the Customer’s account, including withdrawal operations of funds.
6.10. In case the documents within 15 calendar days of the request The company has the right to suspend all trading and non-trading operations on the Customer’s account, own close all open positions at current market prices and the block located on the trading account funds.
6.11. In case the documents within 90 calendar days of the request The company has the right to block personal account, cancel the transaction in the account (s), and transfer account (s) in the archive. The account can be restored at any time after the submission of documents.
6.12. Customer is responsible for the authenticity of the submitted documents (copies), and recognizes the right of the Company, in the event of doubt as to their authenticity, contact the law enforcement authorities of the country of the issuer of the document to verify their authenticity. Upon detection of the fact of forgery of a document, this Agreement is terminated, and the Company reserves the right to seek to attract the customer to justice, in accordance with the legislation of the country of the issuer of the document. Upon termination of the agreement in accordance with this paragraph, the Company has the right to close the open positions at the current market price, which disable client access to the Personal account, cancel the transaction to the client accounts, transfer accounts to the archive, block the funds until the end of the proceedings.
7.1. All information provided by the Client when opening an account and further relations with the Company, as well as access codes, the information provided by the Client for the work is completely confidential and each party is solely responsible for maintaining the confidentiality of this information and its use.
7.2. In the event of improper disclosure of confidential information of the Client to third parties, formed a disputable situation will be resolved in accordance with this Agreement and the applicable rules of law.
8. Liability of the Parties
8.1. Company Responsibility:
8.1.1. In the case of conditions the company breach of this Agreement, as appropriate, under the responsibility of the Company, which caused real damage to the Client, the Client is entitled to demand reimbursement of caused real damage to him.
8.1.2. The company does not reimburse the Client for lost profits, including if the Client had intended to commit any action, but did not make it for whatever reason. The company does not reimburse any indirect losses and damages.
8.2. The responsibility of the Client.
8.2.1. Customer agrees to be solely responsible for all acts performed by them in accordance with the terms of this Agreement.
8.2.2. Customer agrees to be solely responsible for all actions that result from the use of access to its trading account codes.
8.2.3. If conditions Customer breach of this Agreement, the responsibility for which is specified in the text of the Agreement, as well as in the event of any infliction of Customer damage the Company, the Company shall have the right to cancel without further authorization from the Customer’s accounts an amount sufficient to compensate for the damage, and in case of insufficient funds on Client accounts for redress, require the inclusion of missing funds for damage compensation in full.
8.2.4 The requirement for the Company to make the remaining funds for damage compensation in full is to be fulfilled by the Customer within ten working days.
8.3. Violations of the provisions of this Customer Agreement, made in the period of this Agreement, shall be accepted for consideration by the Company, regardless of how long ago they occurred in connection with which the Company is entitled to make a complaint to the Client for any period of time.
8.4. The client receives and carries the full risks associated with the termination or suspension of the operation of any of their used electronic payment systems. In such cases, the Company has the right to block the withdrawal of funds on the trading account of the Client, to the extent in which this payment system was used to replenish the account within the last six months. Cash Time lock is limited to six months or valid until the resumption of work of the electronic payment system.
8.5. For failure and / or improper fulfillment of other obligations under this Agreement, the Parties shall be liable in accordance with this Agreement and the applicable rules of law.
9. Force majeure
9.1. The parties are relieved from liability for failure and / or improper fulfillment of obligations under this Agreement if such failure and / or improper performance was caused by force majeure, that is, such that the parties could not reasonably neither expected nor provide (to prevent). Such circumstances, in particular, include: earthquakes, floods, tsunamis, and other natural disasters, man-made disasters, epidemics and epizootic diseases, terrorist attacks, riots, acts and actions of the authorities, embargoes, war and armed conflict, or other circumstances not depending on the will of the Parties, commonly called force majeure.
9.2. Circumstances excluding liability (force majeure), in accordance with this Agreement shall also apply in respect of illegal activities, its employees and / or its assets, including hacker attacks and other illegal actions against the Company’s servers.
9.3. By force majeure, in accordance with this Agreement shall also include the suspension, liquidation or closure of any market or the absence of any event on which the Company bases its quotes, or imposing restrictions or special or unusual terms of trade on any market or any such event.
9.4. In the event of circumstances precluding liability (force majeure) Company reserves the right without prior notice to Customer, to make any one or more of the following:
a. increase margin requirements;
b. close any or all open positions at the price, the Company considers the fair;
c. suspend and / or modify the action of one or more provisions of this Agreement and the Annexes thereto until such time as the continuing effect of the circumstances precluding liability (force majeure);
d. take any other actions (or refrain from taking any action) against the Company, the Client or any other clients, if the Company considers it appropriate in the circumstances.
9.5. Party for which non-performance or improper performance of obligations under this Agreement has been caused by circumstances excluding responsibility (force majeure), shall disclose such circumstances to the other party within thirty calendar days from the start of their actions.
9.6. The party who fails to notify the counterparty of the occurrence of circumstances precluding responsibility, within the specified period, not entitled to rely on them as the circumstances excluding liability.
10. Settlement of Disputes
10.1. All disputes which may arise in the course of execution of this Agreement shall be settled by means of negotiations.
10.2. In the event of a dispute Client, considering their interests violated, the Company is obliged to submit a claim.
10.3. Dates for the claim:
10.3.1. The claim, the grounds for the presentation of which is the relationship of the Parties on making deals in the financial markets, must be filed by the Client within three working days from the date the grounds for its submission.
10.3.2. Claims made by the commission of which is associated with non-trading operations and other grounds, it shall be filed by the Client within ten days from the date the grounds for its submission.
10.3.3. Omnidirectional customer complaints within a specified time is a confirmation of its agreement with the actions of the Company and the absence of any disputes and disagreements.
10.4. The claim made by Customer in violation of these terms, are not considered by the Company.
10.5. The claim must be issued by the Client in the form of an e-mail (e-mail) and / or via the ticket system in the dashboard, and sent to the official e-mail addresses, published on the official website of the Company. The claims made in another format (at a public Internet resource, by phone, by fax or by any other means) will not be accepted.
10.6. The claim shall have the following content:
a. name of the Client;
b. Login to the trading platform;
c. description of the dispute.
10.7. The claim, the grounds for the presentation of which are trading in the financial markets, must also include:
a. date and time of occurrence of a problem situation (trading platform time);
b. Ticket controversial position or pending order.
10.8. The claims should not contain:
a. emotional evaluation of dispute;
b. derogatory remarks about the Company and / or its employees;
10.9. The company has the right to reject the Client’s claim in the case of non-compliance with the conditions of registration and sending the claim referred to in points 10.3., 10.4., 10.5, 10.6., 10.7. and 10.8. present agreement.
10.10. The Company considers the claim and make a decision on the dispute in the shortest possible time. In the case of claims in all the necessary data for its consideration, the period for consideration is:
10.10.1 In the claims, the basis for the presentation of which are trading in the financial markets – three working days of receipt.
10.10.2. According to the claims, the presentation of which is associated with other grounds – twenty calendar days of receipt.
10.11. In the case where the Company for consideration of the claim is forced to request from the Customer additional information and / or documents, the commencement of the review of the claim is considered to be the time of receipt by the Company from the Client all requested information and / or documents.
10.12. Server log-file is the main source of information when considering a conflict related to the Client’s trading operations on the financial markets. The information in the server log-file has the absolute priority against other proofs when reviewing disputed situation, including with respect to the information contained in the client terminal log-file.
10.13. If the claim is considered valid, regulation is only in the form of a compensatory payment of interest on the Client’s trading account. The company does not reimburse the Client for lost profits, including if the Client had intended to commit any action, but did not make it for whatever reason. The company does not reimburse any indirect losses and damages.
10.14. In case of a positive decision for the client on a disputable situation, the Company charges compensation payment to the Client’s trading account within one working day.
10.15. Features specific conditions and options for resolving disputes related to the commission of the Client trading operations are described in more detail in the relevant sections of the Regulations of the trading operations, which are annexed to this Agreement.
10.16. In the event of a dispute, not described in this Agreement and its annexes, the final decision on the claim is received by the Company on the basis of generally accepted market practices and internal policy of the Company’s presentation of the Company on a fair settlement of the dispute. In particular, comparison of quotations permitted to use quotes of any other market-maker for the Company on the basis of their comparative analysis.
10.17. In case no agreement is reached during the talks and / or the Client disagrees with the decision taken by the Company, the debate in the manner prescribed by rules of law be referred to the competent judicial authorities.
11. Modification and termination of the Agreement
11.1. The Agreement between the Company and the Client shall enter into force on the date of opening a trading account in the Company and is valid for an indefinite period.
11.2. The company has the right to unilaterally modify or amend this Agreement, with obligatory notification of the Client. Changes and additions to this Agreement shall enter into force for the next calendar day after the notification of the Client, unless otherwise specified in the text itself changes and amendments or in the text of the notification.
11.3. Either party may unilaterally refuse to perform this Agreement by notifying the other Party no later than fifteen calendar days before the proposed date.
11.4. If the Customer does not perform any operations on the trading account within ninety (90) or more consecutive calendar days, then the Company has the right to block a Customer’s account. Banned under this trading accounts are transferred to archival storage and client loses the ability to log in using the access codes to this account in the trading platform. To unlock the trading account should contact the Customer Service Company within 10 (ten) days from the date of the lock, and then through to the balance of funds will be available for three (3) working days. Trading accounts inactive for one hundred (100) or more consecutive calendar days from the balance of funds less than 10 USD / 9 EUR / 700 RUB, can be removed by the Company without the possibility of recovery.
11.5. In case of violation by the Client of this Agreement, including (but not limited to) in the case of the Client to claim breach of conditions. 6.2. this Agreement, as well as in the cases established by the rule of law, the Company may terminate this Agreement unilaterally immediately. Moreover, if the Client has open positions at the time of termination of the Agreement, the Company has the right to close them at the current market price. The company returns to the Customer or his legal representative balance in its accounts, but no more than the net arrival of funds (sum of all completions minus the sum of all customer withdrawals) on client accounts. After that, the balance of the customer account is debited and in the future can not be restored.
11.6. Client agrees that the Company may, at its sole discretion, suspend or terminate in whole or in part of the Client Access services Companies with subsequent notification to the Client. In such a case this Agreement accordingly deemed to be suspended or shall be deemed terminated as of the date of suspension / termination of Service to the Customer
11.7. The Company has the right, without the Client’s consent to transfer the rights and obligations under this Agreement and its annexes, in whole or in part to a third party, provided that the assignee agrees to the terms of this Agreement and its annexes. The client must be notified in writing by the Company of the transfer of rights and obligations no less than fifteen calendar days.
11.8. In the event of termination by the Company activities regulated by this Agreement, the Company will be obliged to notify the Client at least a month. Cash funds in the trading account of the Client, after closing all positions, in this case returned to the Client.
11.9. In case of death of the Customer – a natural person, the right to demand withdrawal of funds from the trading account of the Client passes to successors the appropriate queue or heirs by will. At the same time the right to use the trade account of the Client and the right to conduct operations in the financial markets is not transmitted by inheritance.
11.10. Termination of this Agreement does not nullify the obligation of the Parties to each other, which emerged earlier on the basis of this Agreement, including in respect of open positions, the operations for the removal / withdrawal operations on the trading account.
12. Final Provisions
12.1. If there is disagreement version of this Agreement in the English language has priority over the versions of this Agreement in other languages.
13. Applications and Information Company
13.1. An integral part of this Agreement are the annexes listed below:
13.2. An integral part of this Agreement is the information posted on the official website of the Company